What is Member Portal Maintenance Mode?

Member Portal Maintenance mode denies members access to the Member Portal until advised.

Maintenance mode is activated...

1.Manually via Enter / Exit Maintenance Mode, or

2.Automatically when you enter a period of time in which no enrollment period has been defined.

For example, if the enrollment period fro Term 4 ends at the close of November and the enrollment period for Term 1 the next year does not start till January then enrollments are not allowed for the month of December. The system will automatically place the Member Portal into maintenance mode for December.

Note that when activated manually, maintenance mode must also be exited manually.