Manage Member Accounts

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Manage Member Accounts

This procedure provides a Statement Of Account for a selected member and the ability to add, edit and delete transactions associated with that account.

An account consists of the following transactions types...

1.Fee. A fee is charged to members for services provided.

2.Receipt. A receipt is money paid by members for services provided.

3.Refund. A refund is money returned to members.

4.Credit. A credit is an adjustment to fees owed.

 

Conceptually, a Credit is a negative Fee and a Refund is a negative Receipt.

 

Fee transactions are normally created by the system being membership and course fees. Receipts are most often created via Bank Data Import or via an online payment. Normally, this procedure will therefore be used to make adjustments as necessary.

View a Statement Of Account

Search for, and select the required member using using the Select Member combo box. The statement details will be displayed in the grid provided.

Financial Year Tabs

All transactions are grouped by year. Each year contains the fees and receipts pertaining to that year. Receipt transactions may be moved between years using the editing facilities discussed below.

Within the year, you can also select the term using the grid toolbar editor. Normally, use Term 4 as it includes all transactions from the previous term.

Receipt Allocation

By default, transactions will be displayed in strict chronological order by the date they were created. Use the Allocate Receipts toolbar button to invoke the receipt allocation process. You will have three choices...

1.Full Detail. The grid will display all transactions with receipts allocated to their respective fees. To be allocated a receipt must equal the sum of one or more fee transactions. During allocation, fees and receipts are processed in chronological order.

2.Outstanding Only. The grid will display only those receipts and fees the could not be allocated. If the account is fully allocated, no transactions will be displayed.

3.Deallocate. Resets the grid the display in chronological order.

 

Note that to allow for allocation, normal grid column sort functionality is disabled.

 

Editing

The procedure provides standard edit and delete buttons on each grid row. However, many fee transactions are automatically generated by the system and are not directly editable. Only those transactions marked Editable? may be edited using this procedure. In addition, the ability to edit online payments (Eway) is restricted to receipt reassignment only. You cannot edit the receipt details.

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